Before you arrive
Inform us of your arrival time at least 40 minutes in advance so staff can welcome you and guide you to your room.
Thank you for booking with us!
Below is the check-in guide and important notes for a smooth stay at Wyndham Hoi An Royal Beachfront Resort & Villas.
40 min arrival notice
Tower A drop-off
300,000 VND cleaning service
Resort location
Search “Wyndham Hoi An Royal Beachfront Resort & Villas” on Google Maps or use the map button on this page.
Need help?
Contact the manager, Mr. Son, at +84 938 49 3434.
Check-in guide
Arrive with confidence
Follow these simple steps before reaching the resort.
Share your arrival time
Please inform us at least 40 minutes before you arrive, so we can arrange staff to welcome you.
Open the resort location
Use Google Maps and search for Wyndham Hoi An Royal Beachfront Resort & Villas.
Open direct locationGo to Tower A
Please tell the driver to drop you off at Tower A of the resort.
Important notes
During your stay
A few reminders help keep your stay comfortable and avoid delays.
Always bring your key card
The key card is required to use the elevator and access your floor. Without it, you will not be able to go up to your floor.
Support staff are located quite far away. If you forget your card inside the room, assistance may take some time. There is only one spare key card.
Housekeeping service
The housekeeping fee is 300,000 VND per service. Please inform us in advance if you would like room cleaning during your stay.
Cleanliness
Please keep the room and common areas clean. Do not leave trash outside the corridor.
Property care
Please use all furniture and equipment properly and carefully. Compensation may be required for damage caused by improper use.
Do not rearrange furniture
Please do not move or rearrange the furniture without permission.
Power guide
What to do if a breaker trips
The electrical panel is located near the entrance door.
Case 1: A specific breaker trips
For example: air-conditioner, water heater, sockets, lights. Sometimes during use, a breaker may switch off automatically.
Open the panel and simply switch it back on. The breakers are clearly labeled, such as Lighting, Kitchen RCCB, Water Dispenser, Air-condition, and Sockets.
Case 2: No power in the room
If you have turned the breakers back on but there is still no power, the system may not recognize the power card.
- Remove the card from the power slot.
- Turn off the Main MCB.
- Wait a few seconds.
- Turn the Main MCB back on.
- When the slot light turns blue, insert your official room key card. Do not use the temporary card provided in the room.
During your stay - support
Need assistance?
If you experience any issues or need assistance during your stay, please contact our manager. We are always happy to assist you as soon as possible.